Grow Your Business · Bellingham, WA

Get more content direct
from your customers.

Your customers are already talking. Most businesses just don't have a system to capture it.

The UGC Engine is a done-for-you system that identifies, briefs, and manages real customers and creators to produce a consistent pipeline of authentic content for your social channels, ads, and website. Content that performs like a recommendation because it is one.

What’s Included

  1. Creator sourcing and vetting from your existing customer base or matched pool.

  2. Briefing and direction so the content hits the right message without feeling scripted.

  3. Usage rights secured so you can run it as ads or post it organically.

  4. Monthly delivery of ready-to-use content.

Who It’s For

  • A restaurant with a loyal following that isn't generating content consistently.

  • A fitness studio whose members love the experience but aren't posting about it.

  • A product brand that needs native-feeling content for Meta ads without a full production budget.

  • A food or beverage brand launching into a new market that needs social proof fast.

  • An organization launching something that needs community credibility before it can build audience credibility.

CASE STUDY

LEGACY INDUSTRIAL MANUFACTURER

$17.7K in ad spend.
$318K in content-equivalent value.
17x ROI.

Leadership came in with three questions. How well are our social channels actually working. How do we reach the next generation of customers. What should we invest next year.

The answer was a UGC engine built around a makers challenge, a campaign that activated the brand's existing customer community to create content at scale.

340 assets curated. 160 deployed across social and product pages. 17% of product pages now include UGC. 75M+ annual video views. 26K new Instagram followers. $2.30 effective CPM against a $12-15 industry benchmark. Same-day in-store sales lift correlated with campaign timing.

The campaign reached an audience a full generation younger than the brand's historic core. On the same budget.

A black poster with the words "Time Flies" at the top and "Lifetime" at the bottom in white text.
Smartphone with the 'Northrop Grumman' logo and the words 'We are Northrop Grumman, a proud member of the defense industry' visible on the screen.
Black illustration of a woman with an afro hairstyle, wearing a headband, sitting with her arms resting on her knees, surrounded by a flying dove and clouds, with a small heart in the background.
The logo of Western Washington University featuring a stylized school building icon and text.
Logo with a circle containing the numbers 29 and the word REFINERY beneath.

17X

Content ROI, legacy manufacturer

+6K

Followers from <100 in 6 months, personal brand

+115K

Instagram reach in Q1,
local restaurant

2X

New student revenue, boutique fitness studio

+35%

YoY lift average lift, multi-location cafe chain

Turn on your UGC Engine