LEGACY INDUSTRIAL BRAND
90M+ Impressions.
17× ROI.
Leadership wanted to know: how well are our social channels really working? How can we better engage our community and reach the next gen of customers? What should we invest next year? Those were the real questions — so that's what we answered.
17X
Content ROI
$2.30
Effective CPM
26K
New Instagram Followers
WHAT I DID
Reframed social as media: impression-equivalent exposures and effective CPM instead of likes
Built a UGC engine — 340 assets curated, 160 deployed, 17% of product pages now include UGC
Connected digital to physical: events, hyper-targeted demos, zip-code-level ad spend
Installed ManyChat automation and weekly performance benchmarking
FULL NUMBERS
$17.7K invested in advertising a “makers challenge” → $318K content-equivalent value (17× ROI)
$2.30 effective CPM vs. $12–15 industry benchmark
75M+ annual video views; dominant 25–44 audience — a generation younger than their historic core
Same-day in-store sales lift correlated with digital campaign timing